Confirm the program
Agree the provider’s instructions, authorized patient list, enrollment requirements and clinical contact.
Patient outreach & enrollment
RPM & CCM Enrollment Operations
Patient outreach, enrollment follow-up and administrative coordination for provider-led RPM and CCM programs.
Shan Communications
About this service
What our team can do for your business.
Shan Communications supports the non-clinical administration of remote patient monitoring (RPM) and chronic care management (CCM) programs. We help contact patients, explain provider-approved enrollment steps, follow up on required documents and coordinate device logistics where included. The provider and its licensed clinical team retain responsibility for clinical eligibility, medical advice and patient care.
Discuss this service ↗Available support
Services you can include
01Provider-approved patient outreach
02Enrollment-step coordination
03Consent and documentation follow-up
04Device-logistics coordination
05Patient follow-up scheduling
06Enrollment-status reporting
Delivery & reporting
What your team can expect to receive.
- Patient contact attempts and responses recorded
- Incomplete enrollment steps identified for follow-up
- Clinical questions referred to the provider
- Enrollment and device-coordination status reported
We agree the tasks, reports and review measures with you before work begins.
How it works
From setup to delivery
How we set up and manage your assignment.
Who this supports
Is this the right service for your team?
01Provider-led RPM programs
02CCM enrollment initiatives
03Connected-care platforms
04White-label operational partnerships
Let’s talk
Discuss your requirements ↗Let’s discuss rpm & ccm operations.
Tell us which services you need, the workload you want to outsource and your preferred timeline. We’ll discuss the scope and next steps with you.