Dedicated team
Agents or administrative staff assigned to your campaign, with agreed training, service hours and supervision.

Choose support for sales, customer service, back-office administration or healthcare. Each service can support your existing team or form a dedicated client assignment.
You may need agents to answer customer calls, a team to qualify leads, or administrative staff to process records and follow up on claims.
Tell us the tasks, expected workload, service hours and systems involved. We will discuss the staffing, training and reporting needed for your project, including the decisions that remain with your business.
Teams & service arrangements
Agents or administrative staff assigned to your campaign, with agreed training, service hours and supervision.
We manage a defined set of tasks, check completed work and report progress, outstanding items and issues to your team.
Our team supports delivery under your brand using your approved communication and service standards.
Tell us which services you need, the workload you want to outsource and your preferred timeline. We’ll discuss the scope and next steps with you.