Back-office support

Business Process Outsourcing

Dedicated support for data entry, document processing, record verification and day-to-day back-office administration.

Shan Communications
About this service

What our team can do for your business.

Keep routine administrative work moving without adding every task to your internal team. We support recurring processes such as entering and checking records, reviewing documents for missing information, updating work lists and preparing operational reports. The assignment specifies what we process, what needs your approval and how completed work is checked.

Discuss this service
Available support

Services you can include

01Back-office administration
02Data entry and verification
03Document review and processing
04Task assignment and follow-up
05Workload and completion reporting
06Dedicated administrative teams
Delivery & reporting

What your team can expect to receive.

  • Records checked against agreed requirements
  • Missing information flagged for follow-up
  • Completed work and outstanding items reported
  • Routine administration assigned to a dedicated team

We agree the tasks, reports and review measures with you before work begins.

How it works

From setup to delivery

How we set up and manage your assignment.

01

Review the task

Walk through sample records, expected volumes, required systems and the information needed to complete the work.

02

Set the instructions

Agree processing steps, required checks, turnaround expectations and when an item must be returned for clarification.

03

Process and check

Complete the assigned work, review accuracy and keep unresolved items separate from finished records.

04

Report the workload

Review completed volumes, outstanding work and recurring errors so the process can be adjusted.

Who this supports

Is this the right service for your team?

01Recurring data-entry requirements
02Document-processing backlogs
03Teams with growing administrative workloads
04Businesses setting up a dedicated back office
Let’s talk

Let’s discuss business process outsourcing.

Tell us which services you need, the workload you want to outsource and your preferred timeline. We’ll discuss the scope and next steps with you.

Discuss your requirements